Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Hunmanby | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data. This policy explains how Pharmacy Weight Loss Hunmanby collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Hunmanby is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Hunmanby and across the UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and other clinical details relevant to your weight loss treatment
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site
• Communication records: Emails, messages, and enquiries submitted to our team

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments and provide clinical consultations
• Dispense and dispatch prescribed medications, with delivery taking 1 working day once approved by our pharmacist
• Maintain accurate patient records as required by GPhC regulations
• Communicate with you regarding your treatment, orders, and any follow-up care
• Process payments securely
• Comply with our legal and regulatory obligations as a registered pharmacy

Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations. We do not use your data for marketing purposes without your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and understand how our site is used. Cookies we may use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour so we can improve our service
• Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how our website functions.

5. Third-Party Sharing

We do not sell your personal data. We may share your information only where necessary with:

• Delivery providers: To fulfil and dispatch your medication orders
• Payment processors: To handle transactions securely
• Healthcare professionals: Where clinically appropriate or required for your safe treatment
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where required by law. Payment records are retained for 6 years in accordance with HMRC requirements. Once retention periods expire, data is securely deleted or anonymised.

7. Data Security

We take data security seriously. Your information is stored on secure, encrypted systems with restricted access. We regularly review our security practices to protect against unauthorised access, disclosure, or loss of your personal data.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, the right to object to or restrict certain processing, and the right to data portability. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Hunmanby
Phone: +44 116 4646009
Email: info@pharmacyweightloss.co.uk
GPhC No.: 9012511

We aim to respond to all data-related enquiries within 48 hours.